At BoomUpp Corporation, (collectively “BoomUpp,” “we,” “our,” or “us”) one of our main priorities is the privacy of our visitors. This Privacy Policy document (“Policy”) contains types of information that is collected and recorded by BoomUpp and how we use it.

This Policy applies only to all sites, and other online services (collectively, “Platform”) made available by BoomUpp, including www.boomupp.com. and is valid for visitors to our website with regards to the information that they shared and/or collect in BoomUpp. This policy is not applicable to any information collected offline or via channels other than the Platform.

Consent

By using our Platform, you hereby consent to our Privacy Policy and agree to its terms. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE THE PLATFORM.

Key Terms

“Content” means text, graphics, images, music, software, audio, video, information, or other materials, including but not limited to profile information, service requests, quotes, message threads, reviews, scheduling and calendar information, and other information or materials available on or through the Platform.

“Consumer” means a User who is registered to search for Service Partners on the Platform, seeks services from Service Partners on the Platform, makes a booking with a Service Partners to purchase a service (or receive a quote in contemplation thereof), is registered for or undergoes a home specialist consultation or similar service with respect to their home or business, or otherwise uses the Platform to, or agrees to these Terms in order to, receive, pay for, review, or facilitate the receipt of services. Because a Consumer may be, or may become, a customer of a Service Partners, a Consumer is often referred to as a “customer” or a “Customer” on the Platform and in marketing materials related to the Platform.

“Platform” means all BoomUpp websites, or other applications, software, processes, and any other services provided by or through BoomUpp.

“Services” means the services listed, quoted, scheduled, fulfilled, or provided by Service Partners, or sought, scheduled, paid for or received by Consumers, through the Platform.

” Service Partners” means a User who uses, or is registered to use, the Platform to offer, provide, receive payment for, or facilitate the provision of Services.

“BoomUpp Content” means all Content BoomUpp makes available on or through the Platform, including any Content licensed from a third-party, but excluding User Content.

“User” means a person or entity who completes BoomUpp’s account registration process, agrees to these Terms, utilizes any services offered by or through the Platform, or a person or entity who submits or receives a request through BoomUpp, including but not limited to Service Partners and Consumers.

“User Content” means all Content submitted, posted, uploaded, published, or transmitted on or through the Platform by any User of the Platform, including but not limited to photographs, profile information, descriptions, postings, reviews, requests, messages, and payments made through the Platform, but excluding BoomUpp Content and Feedback.

Information we collect.

How we collect and store information depends on how you access and use the Platform. We collect information in multiple ways including when you provide information directly to us, when you permit third-parties to provide information to us, and when we passively collect information from you, such as information collected from your browser or device.

Information You Provide Directly to Us

We may collect information from you during your use or access of the Platform, such as:

• When you register for an account;
• When you participate in polls or surveys;
• When you enroll for electronic newsletters;
• When you request a quote or other information;
• When you submit or respond to a quote;
• When you make a purchase;
• When you fill out any forms;
• When you enter a sweepstakes or contest, or register for a promotion;
• When you transmit User Content;
• When you consent to our collection of information;
• When you otherwise communicate with us or other Users through the Platform.

This list is illustrative, not exhaustive; the Privacy Policy applies to all uses of the Platform.

The information you provide directly to us may concern you or others and may include, but is not limited to: (a) name; (b) zip code; (c) email address; (d) home or business mobile number; (e) home, business or mailing address; (f) demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to User surveys and/or offers); (g) date of birth; (h) photographs; (i) information about your project, home, request or need; (j) video or audio files; (k) in certain circumstances, payment and/or identity verification information; and/or (l) any other content you include in communications with other Users through the Platform or communications with us. It may also include information specific to services you are requesting or offering through the Platform, such as a business name, service description, qualifications, and credentials. You are not required to provide us with such information, but certain features of the Platform may not be accessible or available, absent the provision of the requested information.

Information from Social Networking Sites, and Other Non-Affiliated Third-Parties

We may collect information about you or others through non-affiliated third-parties. For example, you may be able to access the Platform through a social networking account, such as Facebook. If you access the Platform through your Facebook account, you may allow us to have access to certain information in your Facebook profile. This may include your name, profile picture, gender, networks, user IDs, list of friends, location, date of birth, email address, photos, videos, people you follow and/or who follow you, and/or your posts or “likes.” Social networking sites, such as Facebook, have their own policies for handling your information. For a description of how these sites may use and disclose your information, including any information you make public, please consult those sites’ privacy policies. We have no control over how any third-party site uses or discloses the personal information it collects about you.

We may collect information about you or others through non-affiliated third-parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information about you from third-parties, such as information about your credit from a credit bureau, or information to verify your identity or trustworthiness, or for other fraud or safety protection purposes. We may combine information that we collect from you through the Platform with information that we obtain from such third-parties and information derived from any other products or services we provide.

Through non-affiliated third-parties, we may also collect information that demonstrates the occurrence of an off-Platform communication between a Consumer and a Service Partner in order to ensure accurate charging of fees imposed upon Service Partner and to enforce the Terms of Use. Except as explicitly stated herein, we will not collect or store the contents of any off-Platform communication between a Consumer and a Service Professional.

If you send text messages with a Consumer or Service Partner using the telephone number for that User available on the Platform, we may use a third-party service provider to track these text messages. We track these text messages for fraud prevention, to ensure appropriate charging of fees, to enforce our Terms of Use, and for quality and training purposes. As part of this process, BoomUpp and the third-party service provider will receive in real time and store data about your text message, including the date and time of the text message, your phone number, and the content of the text message.

Information That Is Passively or Automatically Collected

Device/Usage Information. We and our third-party service providers, which include ad networks and analytics companies such as Google Analytics, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Platform. As described further below, we may collect and analyze information including but not limited to (a) browser type; (b) ISP or operating system; (c) domain name; (d) access time; (e) referring or exit pages; (f) page views; (g) IP address; (h) unique device identifiers (e.g. IDFA or Android ID); and (i) the type of device that you use. We may also track and record when and how frequently you access or use the Platform, or how you browse the Platform. We use this information (including the information collected by our third-party service providers) for Platform analytics (including to determine which portions of the Platform are used most frequently and what our Users like/do not like), to assist in determining relevant advertising (both on and off the Platform), to evaluate the success of our advertising campaigns, and as otherwise described in this Policy.

Location Information. When you use the Platform, we may collect general location information (such as IP address).

Cookies and Other Electronic Technologies. We and our third-party service providers may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand User behavior, personalize preferences, perform research and analytics, and improve the Platform. These technologies, for example, may allow us to tailor the Platform to your needs, save your password in password-protected areas, track the pages you visit, help us manage content, and compile statistics about Platform usage. We also use certain of these technologies to deliver advertisements through the Platform that may interest you. We or our third-party service providers also may use certain of these technologies in emails to our Users to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

We may also use local shared objects (also known as “flash cookies”) to assist in delivering special content, such as video clips or animation. Flash cookies are stored on your device, but they are not managed through your web browser. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.

How We Use Your Information

We use the information we collect in various ways, including to:

• For the purposes for which you provided it;
• To enable you to use the services available through the Platform, including registering you for our services and verifying your identity and authority to use our services;
• For customer support and to respond to your inquiries;
• For internal record-keeping purposes;
• To administer surveys, sweepstakes, promotions, or contests;
• To track fees and process billing and payment including sharing with third-party payment gateways and payment service providers in connection with the Platform;
• To improve and maintain the Platform and for product development;
• To address fraud or safety concerns, or to investigate complaints or suspected fraud or wrongdoing;
• To periodically send promotional emails regarding new products from BoomUpp, special offers from BoomUpp, or other information that may interest you;
• With your consent, to contact you by text message regarding certain services or information you have requested;
• With your consent, to contact you by telephone or text message regarding Platform features, improvements, or other products and services that may interest you;
• For BoomUpp’s market research purposes, including, but not limited to, the customization of the Platform according to your interests;
• To contact you about goods and services that may interest you or with information about your use of the Platform;
• For other research and analytical purposes; and
• To resolve disputes, to protect ourselves and other Users of the Platform, and to enforce any legal terms that govern your use of the Platform.

We may display information related to your business, including your name or your business’s name, publicly on your profile, except to the extent we tell you we will not display such information. If the information you provide us upon signing up for an account differs from the information you provide us as part of the verification data we collect, we have sole discretion in determining which information will be displayed publicly on your profile. We may combine information that we collect from you through the Platform with information that we obtain from affiliated and non-affiliated third-parties, and information derived from any other products or services we provide.

We may aggregate and/or de-identify information collected through the Platform. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes.

We may, either directly or through third-parties we engage to provide services to us, review, scan, or analyze your communications with other Users exchanged via the Platform or as otherwise described in this Policy for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and User support purposes. For example, as part of our fraud prevention efforts, we may scan and analyze messages to prevent fraud or improper actions. We may also scan, review, or analyze messages for research and product development purposes, as well as to debug, improve and expand product offerings. By using the Platform or engaging in off-Platform communications tracked by BoomUpp, you consent that BoomUpp, in its sole discretion, may we engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.

When BoomUpp Discloses Your Information

Unless otherwise described in this Policy, we may also share the information that we collect from you through the Platform as follows:

• We may disclose your information to nonaffiliated third-parties based on your consent to do so. Such consent includes the disclosure of your information (a) in order to provide services or products that you have requested (please see below for more details); (b) when we have your permission; or (c) as described in this Policy, our Terms of Use, or any other legal terms governing your use of the Platform.
• Service Providers. We may provide access to your information to select third-parties who perform services on our behalf. These third-parties provide a variety of services to us including without limitation billing, sales, marketing, advertising, market research, fulfillment, data storage, analysis and processing, identity verification, fraud and safety protection and legal services. As we retain new service providers, we generally seek contractual assurances from these service providers that they will not use your information in any manner other than to help us provide you with the services and products available from BoomUpp.
• Legal Requirements. We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to: (a) comply with subpoenas, court orders, or other legal process we receive; (b) establish or exercise our legal rights including enforcing and administering agreements with Users; or (c) defend BoomUpp against legal claims. If we are required by law to disclose your information, we will use commercially reasonable efforts to notify you unless (1) we believe in our sole discretion that providing notice could create a risk of injury or death, or that harm or fraud could be directed to BoomUpp or Users; or (2) we are precluded from providing notice by law. We will attempt to provide the notice by email if you have given us an email address. While you may challenge the disclosure request, please be advised we may still be legally required to turn over your information.
• Protection of BoomUpp and Others. We may disclose your information to whomever necessary when we believe it appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use or any other legal terms governing use of the Platform, and/or to protect our rights and property and the rights and property of other Users.
• Business Transfers. As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such contemplated or actual transactions or where there is any change of control of BoomUpp, User information may be among the shared and/or transferred assets.
• Academics and Research. We may provide information about Users to third-parties for academic and research purposes, in anonymized or aggregated form.

Please be advised that some information you provide and/or that we collect will be publicly accessible. For instance, registration for an account requires that you provide us with your name. If you register through Facebook, the Platform will use the name associated with your Facebook account. Your name (full name, or in some instances, your first name and last initial) may be visible to other Users. Depending on the circumstances, your name may be attached to your Content or information, such as scheduling of Services, service requests, reviews, messaging, and profile information. Certain other people, including other Users with whom you have interacted via the Platform, will see information about you that is attached to your name. For example (but without limitation), if you are a Consumer seeking Services, the description you provide of your desired services, along with your name, will be shown to some Service Partners registered in the relevant category along with your name. Thus, other Users may be able to personally identify you based on Content you provide. Similarly, the information we collect, including but not limited to when you last accessed the Platform, may be shared with other Users with whom you are interacting or otherwise made public.

We invite you to post Content on or through our Platform, including, but not limited to, your comments, pictures, Service Professional profile, and any other information. However, please be careful and responsible whenever you are online. If you choose to post User Content on or through the Platform, such as through User-to-User messaging or through our review boards, forums, blogs, or other postings, that information: (a) may be or may become publicly available; (b) may be collected and used by third-parties with or without our knowledge; and (c) may be used in a manner that may violate this Policy, the law, or your personal privacy.

Online Analytics and Tailored Advertising

Analytics

We may use third-party web analytics services on the Platform, such as those of Google Analytics. These service providers use the sort of technology described in the sections above to help us analyze how Users use the Platform, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Platform. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on.

Children’s Information

BoomUpp does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Security

We employ physical, procedural, and technological security measures to help protect your personal information from unauthorized access or disclosure. BoomUpp may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% failsafe. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or communications will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. BoomUpp is not responsible for the unauthorized use of your information nor for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized password activity.

Links To External Platforms

The Platform may contain links to other websites or resources over which BoomUpp does not have any control. Such links do not constitute an endorsement by BoomUpp of those external websites. You acknowledge that BoomUpp is providing these links to you only as a convenience, and further agree that BoomUpp is not responsible for the content of such external websites or the protection and privacy of information you provide while visiting such external websites.

Updating, Deleting, And Correcting Your Information

You may review, correct, and delete certain information about you by logging in to the Platform and navigating to your preferences page in “Dashboard.” You must promptly update your account information if it changes or is inaccurate. Upon your request, we will close your account and remove your profile information from view as soon as reasonably possible. We may retain information from closed accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any User, enforce our Terms of Use, and/or for any other purposes otherwise permitted by law that we deem necessary in our sole discretion. You should understand, however, that once you transmit User Content through the Platform, you may not be able to change or remove it. Once we have deactivated or removed your account, you agree that BoomUpp will not be responsible to you for retaining information related to your account.

Changes To This Policy

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. BOOMUPP MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY AT ANY TIME. BOOMUPP WILL POST ITS UPDATED POLICY ON THE PLATFORM, SEND YOU A MESSAGE OR OTHERWISE NOTIFY YOU WHEN YOU ARE LOGGED INTO YOUR ACCOUNT. BOOMUPP ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED ACCESS TO OR USE OF THE PLATFORM WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.

Contact Us

If you have any questions about the Privacy Policy or the Platform, please contact us by sending an email to support@boomupp.com.